Privacy Policy 

Purpose of the Privacy Policy 
We place great importance on the privacy of our clients, partners, and employees. Our company is committed to ensuring the protection and confidentiality of the personal information you provide and that we collect when you visit our website, use our SENSAI application, or interact with us. 

This privacy and data protection policy aims to inform you about the personal information we collect and how this information is stored, processed, used, shared, and disclosed by us. 
The policy is designed to comply with applicable laws regarding the protection of personal information. 

1. Owner and Data Controller 

If you have any questions, concerns, or complaints about our policy or our information collection or processing practices, or if you wish to report security violations, please contact us at confidentialite@sensai-solution.ca. 

2. User Consent 

By submitting personal information through our website, the SENSAI application, or our services, you accept the terms of this privacy policy and explicitly consent to the collection, use, and disclosure of your personal information in accordance with this policy. 

3. Types of Data We Collect 

• Personal Information: Data that identifies or can contact you, such as your name and email address, as well as any other non-public information associated or linked to such data. 

• Anonymous Data: Data, including aggregated and de-identified data, that is not associated with your personal information and cannot, on its own, identify an individual. 

4. Information You Provide to Us 

We may gather personal data, such as your email address, when you register for an account to access our network (“Account”). We may use this information to occasionally contact you about our services or technologies developed by SENSAI Solution. 
If you provide feedback or contact us via email, we will collect your name, email address, and any other content included in your email to respond to your inquiries. 
We may also collect other types of personal information you voluntarily provide, such as your operating system, browser, version, and other details if you contact us for support. 
All mandatory information requested by SENSAI is essential for its functionality and proper use. 
All tracking tools integrated into SENSAI or by third-party service providers used by SENSAI aim to deliver the requested service. 

Users are responsible for any personal data of third parties obtained, published, or shared through SENSAI Solution and confirm they have the third party’s consent to provide such data to SENSAI Solution. 

5. Information Collected Through Technology 

When you browse our website or use the SENSAI application, we may use automatic data collection technologies to gather certain information about your equipment, browsing actions, and usage patterns, including: 

• Server-Collected Information: Browser type, operating system, IP address, domain name, and timestamps of visits. 

• Log Files: Automatically collected details such as IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, and navigation data. 

• Cookies: Used to collect information and improve the user experience of our service. 

• Analytics Services: Third-party services like Google Analytics are used to analyze service usage. These services may use cookies to provide usage reports. 

6. Use of Your Personal Information 

SENSAI Solution implements appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your data. 

We use your personal information to: 

• Facilitate account creation. 

• Identify you as a user. 

• Improve service administration. 

• Send administrative or security emails. 

• Respond to your information requests. 

We may share your personal information with: 

• Our employees and contractors. 

• Third-party service providers. 

• During corporate restructuring, legal compliance, or to protect our rights. 

7. Data Protection Measures 

1. We collect only the data necessary for SENSAI’s services, minimizing the collection of sensitive data. 

1. Data is stored on secure servers in Canada in compliance with Canadian laws. 

1. We use encryption to protect personal data during transmission and storage, including SSL/TLS encryption for connections and database encryption. 

1. Robust access controls are in place to limit access to personal information within our organization, along with strong authentication methods. 

1. Personal data is retained only for as long as necessary to fulfill its collection purposes. 

8. Policy Updates 

SENSAI Solution reserves the right to modify this privacy policy at any time, notifying users on this page and, if technically and legally feasible, via SENSAI or user contact details available to SENSAI Solution. Frequent consultation of this page is strongly recommended, referencing the last modification date. If changes impact processing activities based on user consent, SENSAI Solution will seek new user consent where required. 

9. Definitions 

• Personal Data: Information that identifies an individual. 

• Usage Data: Automatically collected data, including IP addresses, browser details, session duration, and navigation sequences within SENSAI. 
• • User: The individual using the SENSAI application. 
  • Processor (or Data Processor): The individual or entity processing personal data on behalf of the Controller. 
  • Controller (or Owner): SENSAI Solution, the entity determining the purposes and means of personal data processing. 
  • SENSAI: Our application for designing training programs to develop decision-making skills in complex and ambiguous situations. 
  • SENSAI Solution: The company is managing the development, maintenance, and user support services for SENSAI. 
  • Service: The service provided by SENSAI, as described in the associated terms. 

  10. Note for Users Outside Canada 

  By using the service, you consent to the transfer and processing of your personal information, including in Canada, where privacy laws may be less strict than those in your country. 

  Last updated: November 1, 2024