Terms and Conditions 

Definitions 
Provider or Company: SENSAI Solution Inc., the organization responsible for developing and marketing SENSAI. 
License: A legal agreement allowing a user to access and use SENSAI. 
SENSAI: Cloud-hosted software accessible via the Internet for designing and delivering training based on the concordance approach. 
Services: Includes software access, hosting and infrastructure, maintenance and updates, technical support, training and onboarding, data backup and security, customization and integration, and migration assistance. 
User: Any person or organization accessing the software. 

1. Acceptance of Our Terms and Conditions

SENSAI Solution (the Company or Provider) invites all users of its SENSAI application to carefully read these Terms and Conditions. By using SENSAI, the User acknowledges having read and accepted these Terms and Conditions. SENSAI Solution reserves the right to modify the Terms and Conditions at any time, with the continued use of SENSAI signifying acceptance of the updated terms. Users are responsible for regularly reviewing these Terms to stay informed of any changes. The date of the latest update is displayed at the bottom of this page. 

2. License to Use SENSAI

The following terms govern your use of SENSAI. This constitutes a license agreement (“Agreement”) between you and SENSAI Solution. By accessing SENSAI, you acknowledge having read, understood, and agreed to the following terms. Should you disagree with these Terms, discontinue the use of SENSAI and destroy your access credentials. 

2.1 Grant of License 

SENSAI Solution grants you (or your organization) a non-exclusive license to access SENSAI for designing custom educational content, managing and organizing training programs, and delivering training to learners during your session or subscription period. SENSAI Solution retains all rights not expressly granted herein. 

2.2 Ownership 

SENSAI Solution retains all rights, titles, and interests, including copyrights, in SENSAI. Copyrights related to the individual programs available on SENSAI (the “Software”) are owned by SENSAI Solution. Ownership of the software and all associated property rights remains with SENSAI Solution. Educational content developed by license holders remains the property of the content authors. 

2.3 Confidentiality 

SENSAI Solution acknowledges that it may receive confidential information (“Confidential Information”) from the User as part of this Agreement. Confidential Information includes any information identified as confidential by the User or reasonably expected to be confidential given the context of disclosure. SENSAI Solution agrees to keep such information confidential, use it solely for the purposes of this Agreement, and not disclose it except as required for Agreement fulfillment. Confidential Information does not include information already public at the time of disclosure. 

2.4 Usage and Transfer Restrictions 

Your SENSAI license is linked to your name and email address and may not be: 

• Rented or assigned. 

• Transferred to another party. 

• Copied or reproduced. 

• Modified, adapted, or used to create derivative works. 

• Reverse engineered, decompiled, or disassembled. 

3. Disclaimer of Warranties

SENSAI is provided “as is” and “as available.” SENSAI Solution makes no express warranties regarding SENSAI, including its availability, performance, or quality. To the fullest extent permitted by law, SENSAI and its licensors disclaim all implied warranties, including merchantability, satisfactory quality, accuracy, timeliness, fitness for a particular purpose, or non-infringement. 

4. Limitation of Liability

SENSAI Solution is not liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use SENSAI. This includes damages for lost profits, data, business opportunities, or any other commercial damages. Where applicable laws restrict such exclusions, liability is limited to the maximum extent permitted by law. 

5. Indemnification

You agree to defend, indemnify, and hold harmless SENSAI Solution, its employees, contractors, officers, directors, and agents from any claims, liabilities, damages, and expenses (including attorney fees) arising from your misuse of SENSAI. 

6. Payments

Service fees, pricing terms, and start dates are negotiated separately from these Terms. Services are billed in advance for the billing period, and no refunds or credits are provided for partial billing periods or unused services. Fees exclude taxes, which are the User’s responsibility. 

7. Cancellation, Termination, or Subscription End

You may cancel your SENSAI subscription at any time before the next billing period without justification. Upon subscription termination, access to SENSAI features and data storage will cease unless otherwise stated. It is your responsibility to back up data before cancellation. 

8. Force Majeure

The Provider is not liable for delays or failures in performance due to events beyond its control, such as natural disasters, war, or other unforeseen events, provided that reasonable measures were taken to mitigate such events. 

Last Updated: December 17, 2024